Preorders are shipped as soon as they arrive in our warehouse. Please note, this date may change due to manufacturer schedules.

Preorders: Pre-order products display an estimated shipping date on the product page and in your confirmation email.

In-stock Items: Typically dispatched within one business day.

This service delivers in 2-3 business days and will cost an additional fee.

UPS Shipping: For faster delivery internationally, choose UPS.

Expect delivery within 5-10 business days, handled by your local postal service.

Tracked Shipping: Track your order with our international tracked shipping for a small additional charge.

Deliveries are made by your local postal service.

Free Shipping: We offer free, untracked shipping to most countries, which generally takes 5-10 business days.

This is available for certain products for an additional fee.

UPS Shipping: Need it faster? Opt for UPS shipping, which delivers in 2-3 business days.

Delivery takes 5-10 business days and final delivery is also fulfilled by USPS.

Tracked Shipping: For added peace of mind, choose tracked shipping for a nominal fee.

This option is untracked and the final delivery is handled by USPS.

Free Shipping: Enjoy complimentary delivery within the USA, typically taking 5-10 business days.

Please note: All shipping times are approximate and may be affected by factors such as remote locations and weather conditions, particularly during peak seasons like Christmas.

Still have questions? See our full Returns Policy.We offer several shipping options, which can vary by shipping country and product type. Items without an original receipt or gift receipt.For oversized items and quick-ship furniture, please call our customer service center at (866) 472-4001 for more details.įor our full list of items and conditions, visit our Returns Page. Visit our returns page to create a UPS shipping label or visit your local store to make a free return.Shipping charges may be applied to your refund amount. We will issue a refund in the form of the original payment or with a gift card. An original receipt or gift receipt is required, our stores will not accept returns or exchanges without a receipt or proof of purchase. If you’re not 100% satisfied with your purchase, we’re here to help.Įligible items can be exchanged for a refund of the merchandise value within 30 days of receiving an order or seven days for Quick Ship upholstery items. Have more questions regarding shipping? Please visit our Shipping Information page EASY RETURN INFORMATION

There are some restrictions for Next Day delivery as well as for out of stock, personalized items or items shipped directly from the manufacturer.

Orders placed on Friday after 6pm (PT) through Sunday will arrive on Tuesday. Orders received by 6pm (PT) Monday through Thursday will arrive the next business day. We are happy to offer free standard shipping on gift cards, pajamas, robes and select bedding.įor an additional fee, some products can be delivered next day depending on availability and destination within the contiguous 48 states. Gift wrapping and personalization may take additional time.įront Door shipping costs are based on your order total, visit our Shipping Information page for more pricing details. With Front Door Delivery, UPS can deliver most in-stock items including select furniture and lighting within 3-5 business days. SHIPPING INFORMATION UPS Front Door Delivery: 3-5 Business Days or Next Day Shipping

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